Returns & Exchanges
At RAW DENIM, we stand by the quality of our craftsmanship and offer a 30-day return window for all unwashed and unaltered denim. If your fit isn't perfect, we are committed to making it right through a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Ensure the denim is in its original condition with all tags attached, then securely pack the items using the original shipping mailer if possible.
- 3.Attach the Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, we will process your refund or exchange within 5 business days.
